Host Terms
Version 2026-07 · These terms supplement the Offline Terms & Conditions, which continue to apply.
1. Who these terms apply to
These Host Terms apply to any member who hosts a partner session — an event, class or experience run under the member’s own brand or business ("the Host") and published through the Offline app. You accept these terms digitally in the app when applying to host; your acceptance is recorded with its date, time and version.
2. Offline is a technology platform only
Offline provides the app and website that let the Host publish a session and let members discover and join it. Offline is not the organiser, host, promoter, venue, agent, merchant or payment provider of any partner session. In particular, Offline:
- does not guarantee any number of attendees, bookings, payments or any commercial result;
- does not book venues or provide premises, equipment, staff or insurance;
- does not collect, hold or process any payment from the Host’s clients; and
- assumes no liability in relation to the hosted session, its outcome, or any loss, injury or damage arising at or from it.
3. Your session, your responsibility
The Host is solely responsible for the session: its content, safety, quality, venue arrangements, permits, licences, insurance, and compliance with applicable law in the United Arab Emirates. Sessions are always labelled to members as hosted by the Host’s brand.
4. Payments are direct
All bookings, payments, refunds and reimbursements are dealt with directly and separately between the Host and their clients, through the Host’s own booking system. Offline is not a party to those transactions and has no responsibility for them.
5. Fee
Where the Host derives commercial benefit from promoting their business through the Offline app, the Host shall pay Offline a fee equal to a percentage as separately agreed in writing between the Host and Offline. The fee is invoiced and settled outside the app; Offline never deducts it from any client payment (it takes none).
6. Cancellation
The Host may cancel a published session only up to 5 business days before it starts (UAE weekend excluded). Later cancellation attracts a penalty as agreed with Offline, except in cases of force majeure. Where a session is cancelled, the Host is responsible for refunding their clients directly and promptly.
7. Approval and removal
Every host application and every session is subject to Offline’s prior approval, and Offline may decline, suspend or remove any host or session at its discretion to protect the community. No exclusivity is granted.
8. Indemnity
The Host shall indemnify and hold Offline harmless — including its owners, officers, employees and agents — from and against any and all claims, demands, damages, losses, costs and liabilities of any kind arising out of or in connection with the Host’s session, its promotion, its cancellation, or any dealing between the Host and their clients or any third party.
9. Liability
To the fullest extent permitted by applicable law, Offline’s aggregate liability to the Host in connection with these Host Terms is limited to the fees actually paid by the Host to Offline in the three months preceding the claim. Nothing in these terms excludes liability that cannot be excluded by law.
10. Governing law
These Host Terms are governed by and construed in accordance with the laws applicable in the Abu Dhabi Global Market (ADGM), and, where ADGM law is not applicable to a matter, the federal laws of the United Arab Emirates as applied in the Emirate of Abu Dhabi. The courts stated in the Offline Terms & Conditions have jurisdiction.
11. Changes
Offline may update these Host Terms; the version you accepted continues to apply to sessions already published, and new sessions require acceptance of the then-current version where it has changed.
Questions? info@offline.ae